Accessibility statement for Emotionally Friendly Settings

This website is run by Salford City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • there are some colour contrast issues
  • some of our PDF documents aren’t fully accessible

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in five days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, email webmaster@salford.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint,contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Salford City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Colour contrast is insufficient on some of our pages. This doesn’t meet WCAG 2.1 success criterion 1.4.3 Contrast (Minimum). We plan to fix this by September 2020.

PDFs and other documents

Many of our PDFs don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader, text alternatives are missing.

Some of our PDFs are essential to providing our services. For example, some of our resources are PDFs. By September 2020, we plan to either fix these or replace them with accessible PDFs.

We will work to ensure key new documents meet accessibility standards.

How we tested this website

To test this website we use Siteimprove, an automated testing system, to help us monitor and fix usability and accessibility issues as they occur.

The digital team also manually review and update the site to maintain any parts that automated testing cannot cover.

This website was last tested in September 2019.

Date of statement

This statement was published on 16 September 2019. It was last updated on 16 September 2019.

a flexible, whole setting approach to improving children and young people's mental health and emotional well-being

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If you've got any questions about Emotionally Friendly Settings please get in touch.