Privacy policy

Emotionally Friendly Settings is a product of Salford City Council. Our core data protection obligations and commitments are set out in Salford City Council’s primary privacy notice.

This notice provides additional privacy information for education providers and their employees about the Emotionally Friendly Settings programme and accreditation.


We collect your personal information for the following purpose(s):

  • To support education providers in assessing their progress towards becoming an Emotionally Friendly Setting
  • In accrediting education settings as an Emotionally Friendly Setting
  • In providing our related services to you e.g. provision of training, access to the members area of our website
  • In holding a register of contacts and Emotionally Friendly Settings’ champions for each education provider
  • To communicate with you about the service we provide and related opportunities for your professional development

Categories of personal data

In order to carry out the above purposes we collect and obtain:

  • Emotionally Friendly Settings audit data which may ask for your name, job role or workplace on occasion where we are required to track or monitor audit data over a period of time
  • Your name, job role, contact details and employer, where you have indicated on behalf of your employer, or your employer has indicated, that you, or they, are interested in or would like to receive a service from us
  • Your name, job role and contact details where you provide an independent educational psychology service to a setting entering into a contract with Emotionally Friendly Settings (this is so that we can work collaboratively with you to support the setting)
  • Your name, job role, contact details and employer, where you are a contact for Emotionally Friendly Settings or you are an Emotionally Friendly Settings Champion
  • Your name, job role, contact details and employer where you wish to access the members only area of our website

We will never ask for personalised data on pupils. Where evidences are provided for the accreditation we specifically ask for all personal data to be removed by an education provider before that evidence is submitted.

The law treats some types of personal information as ‘special’ because the information requires more protection due to its sensitivity. This information consists of:

  • Racial or ethnic origin
  • Sexuality and sexual life
  • Religious or philosophical beliefs
  • Physical or mental health
  • Criminal convictions and offences

We do not collect special or sensitive data specifically. However, we do recognise that sometimes this may be inferred by the nature of the education provider by whom an individual is employed.

Legal basis for processing

The legal basis for processing your personal information is:

  • To fulfil the service contract entered into with an education provider by whom you are employed
  • Marketing purposes: where we have asked and you have consented to receive electronic marketing information about our services (you may withdraw your consent at any time)

Your personal information may also be shared with other organisations, such as those who assist us in providing services and those who perform technical operations such as data storage and hosting on our behalf.

If statutory or contractual, consequences if information is not provided

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you or your employer, or we may be prevented from complying with our legal obligations.

Information sharing/recipients

We may share personal information about you with the following types of organisations:

  • Education providers e.g. schools, colleges, early years settings
  • Education or Health professionals e.g. Education Psychologist, CAMHS, Learning Support
  • Third party professionals e.g. Local authority, Social Care, Housing, Youth Offending team, Home Office, NHS, CCG, DfE

Categorise sources if not obtained from data subject (including ‘Public’ sources if applicable)

As well as information collected directly from you, we also obtain or receive information from:

  • The education provider by whom you are employed
  • Education professionals e.g. Education Psychologist, CAMHS, Learning Support
  • Third party professionals e.g. Local authority

Automated decisions

For this service:

  • All the decisions we make about you involve human intervention

Data retention/criteria 

Our Retention Schedule outlines how long we retain certain types of information:

We will hold your personal information whilst the education provider by whom you are employed is engaged with the Emotionally Friendly Settings programme.  Your personal information will be deleted from our records at whichever is sooner of the following: the time we are informed you no longer work for the education provider;  or 5 years after that education provider ceases involvement with the Emotionally Friendly Settings programme.

Rights of individuals, (DPO contact information  rights/complaints), Complaints (ICO))

Information about:

  • exercising your rights
  • contacting our DPO
  • raising a concern with us, or
  • making a complaint to the Information Commissioner

is accessible in our guide on exercising your rights.

Updates (notice)

We may update or revise this privacy notice at any time so please refer to the version published on our website for the most up to date details.

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If you've got any questions about Emotionally Friendly Settings please get in touch.